Privacy Policy
Your privacy is important to us
Last updated: January 5, 2025
Our Commitment to Privacy
At UrbanDeck, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our digital frames shop.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Quick Summary: We collect only necessary information to provide our services, never sell your data, use industry-standard security, and respect your privacy choices.
Table of Contents
Information We Collect
Personal Information
- •Name, email address, and phone number
- •Shipping and billing addresses
- •Payment information (securely processed by Razorpay)
- •Order history and preferences
- •Account credentials
Automatically Collected Information
- •IP address and device information
- •Browser type and operating system
- •Browsing behavior and page interactions
- •Cookies and similar tracking technologies
- •Location data (with your permission)
How We Use Your Information
Service Delivery
- •Process and fulfill your orders
- •Send order confirmations and shipping updates
- •Provide customer support
- •Manage your account and preferences
- •Process payments and refunds
Improvements and Marketing
- •Personalize your shopping experience
- •Send promotional emails (with your consent)
- •Improve our website and services
- •Analyze usage patterns and trends
- •Prevent fraud and enhance security
Information Sharing
We may share your information with:
- •Shipping partners to deliver your orders
- •Payment processors (Razorpay) for secure transactions
- •Service providers who assist in our operations
- •Law enforcement when legally required
- •Business partners with your explicit consent
We never:
- •Sell your personal information to third parties
- •Share your data for unrelated marketing purposes
- •Transfer data without adequate protection
- •Use your information beyond stated purposes
Data Security
Security Measures
- •SSL/TLS encryption for data transmission
- •Secure storage with encryption at rest
- •Regular security audits and updates
- •Limited access to personal information
- •PCI DSS compliance for payment processing
Your Responsibilities
- •Keep your account credentials confidential
- •Use strong, unique passwords
- •Report any suspicious account activity
- •Keep your contact information updated
Your Rights
You have the right to:
- •Access your personal information
- •Correct inaccurate data
- •Request deletion of your data
- •Opt-out of marketing communications
- •Download your data in a portable format
- •Withdraw consent at any time
Cookie Policy
We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small data files stored on your device that help us:
- •Remember your preferences and settings
- •Keep you signed in to your account
- •Understand how you use our website
- •Show relevant advertisements
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your user experience.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@urbandeck.shop.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
Changes to This Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- •Posting the new Privacy Policy on this page
- •Updating the "Last updated" date at the top
- •Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.
Phone
+91 98765 43210Address
UrbanDeck Digital Frames
Mumbai, Maharashtra
India - 400001
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